Join Our Team! 

 

 

Bridal Team Lead:

 

THE OPPORTUNITY

 

Do you love fashion, bridal, and people? Are you customer-service and sales focused?

 

We are seeking someone who has a passion for customer service, is enthusiastic, motivated and enjoys celebrating love stories.

 

We are looking for an exceptional Bridal Team Lead who:

  • Enjoys working with people and different personalities
  • Has a strong background in sales, customer service, leadership, and communication
  • Can close at least 50% of their sales
  • Is hardworking, reliable, and punctual
  • Can work in a fast paced and constantly changing environment
  • Is outgoing and optimistic
  • A brand fan of The Bridal Room
  • Has a growth mindset and is interested in growing with the company

 

WHAT WE DO

 

The Bridal Room offers an intimate and full service bridal shopping experience for brides and their special guests in a private space and beautiful environment. We ensure that every bride is paired with an experienced bridal consultant that will take the time to hand select gowns and help them navigate through the process of selecting their wedding gown. Our ultimate goal is to provide a top curation of gowns and expertly lead the bride throughout their journey from initial appointment booking to when they bring their gown back for cleaning and preservation after the wedding. 

 

Our team culture is fun-loving, family run, and caring while diligent. We believe that our employees are the top asset to our successful company.

 

Duties and Responsibility:

  • Serve as an inspiring mentor to the Stylist team and set the tone for elevated service and styling.
  • Maintain a closing ratio of 50% in gown sales.
  • You will conduct and lead Bridal Appointments with our brides and their guests in order to educate them on The Bridal Room experience and ultimately help the bride say yes to her perfect gown.
  • Lead Pick-Up and Accessories Appointments.
  • Collaborate with the Shop Manager to complete daily operational duties and additional administration tasks.
  • Act as floor lead when Shop Manager or Owner are out of the business.
  • Help to train new hires and assist with the continued education, growth, and training of the rest of the styling team.
  • Assist the Shop Manager and Bridal Coordinator to manage our client schedule and calendar.
  • Work with our seamstresses to oversee the customer service side of alterations appointments, manage alterations tickets, and help to answer questions about dress construction, fit, and customizations.
  • You will work with the Store Manager and Owner in order to identify and resolve any elevated client issues in order to maintain the shop’s standard of excellent customer service.
  • Lead fit and styling sessions to enhance product knowledge and meet conversion goals.
  • Be a designer champion: educate the team on new arrivals and current trends within the bridal industry.
  • Collaborate on strategic selling techniques to enhance the appointment experience.
  • Collect customer and stylist feedback regarding the product to share with the leadership team.
  • Maintain and assist with the management of shop inventory.

 

Experience and Requirements:

  • 2-3 years experience in customer facing sales or service position
  • Bridal experience is preferred but not required
  • Experience with leading a team and delegation
  • Knowledge and experience in goal setting and sales tracking
  • Familiarity with booking and calendar management
  • Ability to build strong connections with clients is imperative and to maintain relationship throughout the bride’s entire experience
  • Exceptional customer service skills and focus
  • Self-starter and organized
  • Excellent written and verbal skills
  • Strong multi-tasking skills and flexibility
  • Detail Oriented - able to learn quickly and easily retain information
  • Able to work well in a team setting as well as independently
  • Basic knowledge of computers, Word, Google Docs, and POS systems (Point of Sales systems)
  • Must be able to stand for long periods of time, lift boxes and gowns, and move quickly through the shop
  • Professional yet stylish appearance while following company dress policy
  • Weekend availability is a REQUIRED

 

Interview Process:

  • First round: Initial phone screening interview via Facetime or Video Call
  • Second round: In person interview with Owner and Shop Manager
  • Third round: Working interview.

  

BENEFITS: 

  • Eligible for sales based commission and tips
  • Health Insurance
  • Paid Vacations
  • Sick Days

 

SALARY
$19-$21 per hour depending on the experience

 

 

Bridal Stylist:

 

THE OPPORTUNITY

 

Do you love fashion and bridal? Are you customer-service and sales focused?

We are seeking someone who has passion for bridal fashion, enthusiastic, motivated and loves to celebrate love stories. Have experience with fabric, fashion trends, and gowns structure and can deliver “beyond the dress” experience to our brides.
We are looking for an exceptional Senior Bridal Stylist who is

  • Excited to work in very fast environment,
  • Strong background in fashion, bridal gown alterations and sales.
  • Not easily overwhelmed
  • Optimistic and outgoing
  • Can close at least 50% of their sales
  • Thrilled to work with different personality
  • Not afraid of doing hard work along the way

 

WHAT WE DO

 

The Bridal Room offers an intimate and private bridal shopping experience for brides and their bridal parties in a private bridal suite and beautiful environment. Our ultimate goal is to provide a curated selection of gowns with unforgettable shopping experience. We ensure every bride is paired with an experienced bridal consultant that will take the time to hand select gowns before the appointment and help her to navigate through the process of selecting her wedding gown.

 

Our team culture is fun-loving, family run and caring while diligent. Taking care of our fellow team members, and our customers, is always top of our mind. We believe the best assets of our business are the employees.

 

Roles and Responsibility:

  • Create a welcoming environment.
  • Immediately welcome customers as they enter the boutique and proactively offer assistance.
  • Work one-on-one with brides to style them for their wedding day.
  • Helping brides with their accessories and booking alterations appointments.
  • Assist with alterations appointments.
  • Be an expert on product, policies and the The Bridal Room brand.
  • Identify and communicate inventory needs based on client feedback.
  • Participate in Pre-Market focus groups with the buying team.
  • Meet and exceed individual sales goals
  • Mentor and train new sales stylists.
  • Creating a positive environment and experience for brides and guests in a comfortable, friendly retail environment.
  • Conducting everyday tasks within the salon including greeting customers, answering phones, responding to customer inquiries, scheduling appointments.
  • Contribute to the overall success of the store. This includes but is not limited to client communication.

 

Requirements:

  •  Must have prior experience in sales or a customer service position
  • Ability to work individually and in a team to achieve targeted results
  • Hard working and dynamic person with strong multi-tasking skills
  • Impeccable presentation and communication skills
  • The ability to build and maintain strong relationships with our customers from the initial consultation to closing the sale
  • The ability to learn quickly and retain information regarding new and existing style
  • Fashion background prefered but not required
  • Strong attention to detail
  • Ability to perform sales processes and techniques to achieve company sales goals.
  • Ability to stand for along period of time, lift boxes and move through the salon
  • Must deliver an excellent customer service at all times
  • MUST be available on the weekends but we are flexible

 

Please send resume to thebridalroomstoremanager@gmail.com

 

BENEFITS: 

  • Three Sick Days
  • Commissions and Tips