Join Our Team! 

We are seeking Bridal Consultant to join our team. Must have at least one to two years of retail experience and Customer Service. Bridal experience is preferred but not required. Must have a warm, outgoing, engaging personality and a strong interest in fashion. Candidates must be self-starters but also able to work in a team setting.

Responsibilities:

• Provide one on one consulting services to brides searching for bridal gowns.
• Assist brides with selecting gowns and bridal accessories.
• Assist the owner with the opening and closing process.
• Merchandising and organizing salon.
• Following up with potential clients.
• Assisting Managers to prepare for trunk shows and events.

Requirements:

• Bridal retail experience preferred but not required.
• Must have basic knowledge of computers, word and excel.
• Ability to perform sales processes and techniques to achieve company sales goals.
• Ability to stand for along period of time, lift boxes and move through the salon
• Must deliver an excellent customer service at all times
• MUST be available on the weekends

Experience

• 2-5 years of Customer service and sales experience is a must.
• Fashion Retail experience preferred

Pay:

• $13.00 - $15.00 per hour Benefits- Commission + tips and Paid time off

Front Desk

• Welcome and check-in customers in a friendly and professional manner
• Efficiently receive and direct phone calls
• Assist in scheduling appointments based on customers’ shopping needs, store time constraints and consultant availability
• Placing store supplies order twice a month.
• Respond to email and phone inquiries from customers and vendors
• Appropriately address customer questions and concerns in a mature and timely manner
• Initiate and maintain beneficial relations with customers to generate positive feedback and drive sales
• Ensure quality face-to-face with customers
• Assist with documenting and organizing store inventory
• Perform various other Admin and social media tasks as needed

Point of Sale-

• Work in conjunction with sales team to give customers the best in store experience
• Organize materials for upcoming appointments to ensure proper consultant-customer contact
• Inform customers of Bridal Boutique policies, promotions, and bridal timelines to promote transparency throughout all stages of the shopping experience
• Ensure a smooth checkout experience for customers by executing transactions through BridalLive software
• Assist sales team as needed

Admin Duties/ Sales Floor

• Assisting the owner and Assistant Manager with alterations appointments
• Prepare the fitting rooms for alterations.
• Assist the seamstresses as needed
• Ensure a smooth checkout experience for customers by executing transactions through BridalLive software
• Assisting the owner with blogging, Pinterest and instagram scheduling.

Requirements

• Excellent communication skills
• Must be able to multi task
• Must be available to work every weekends
• Must be proficient in using email, google, excel and powerpoint.
• Positive attitude Works well in a team atmosphere
• Experience in customer service required
• Experience in bridal preferred
• Willing to learn new duties to grow with-in the company

Job Types:

• Full-time, Part-time Pay: $13.00 - $15.00 per hour

COVID-19 considerations:

• All Customers and employees are required to wear masks and sanitize.